Policies & Procedures Book A CHAT Downloadable PoliciesHere are our most up-to-date policies. You can view them online or download them in PDF format. BehaviourWe expect everyone to treat others with respect and will not tolerate bullying or any form of abusive behaviour. Download this policy here. ComplaintsWe want you to have the best possible experience on Project X. If that is not the case, then we will do whatever we can to put things right for you. Download this policy here. Equal OpportunitiesIt is important to us that everyone is treated equally and fairly at all times. Download this policy here. FeedbackWe welcome all feedback, constructive criticism and suggestions. Download this policy here. First AidWe always strive to keep everyone safe and well. Download this policy here. PrivacyHow we store your data and use that information. Download this policy here. RecruitmentHow we recruit our staff members. Download this policy here. SafeguardingHow we keep adults at risk safe. Download this policy here.